Delete your account

Last updated 30 September 2026

You can delete your Magic Weight account, and everything in it, at any time. There are two ways to do it.

Option A: in the app

Open Magic Weight and sign in.
Go to You.
Scroll to the bottom. If you want a copy first, choose Download my data.
Choose Delete my account.
Type DELETE, then choose Delete everything.

It happens immediately, and you are signed out.

Option B: by email

If you cannot sign in, or no longer have the app, email support@magic-weight.com from the email address on the account, with the subject “Delete my account”. We only act on a request from the account's own address, so nobody else can delete it for you. We reply to confirm once it is done.

What gets deleted

Your sign-in: the account itself, so the email address or Google account can no longer sign in to it.
Your profile and targets, including any health condition you recorded.
Every meal, weigh-in and activity you logged, including anything synced from Apple Health.
Your entire conversation with the coach.
Every photo: meal photos and watch screenshots you sent, and progress photos. These are removed from storage first, then everything else.

All of it goes at once, from the live database and file storage, the moment you confirm. There is no archived copy and no recovery window, which also means we cannot undo it if you change your mind.

What deletion cannot reach

The database provider's own backups, if any exist, until they expire. They are never restored into the app.
Messages and photos already sent to Anthropic, the model provider, for the coach to reply. They are held under Anthropic's own data-retention policy for its API, not by us, and are not used to train its models.
A file you downloaded with “Download my data” is yours; we cannot reach it. Photo links in it stop working once the photos are deleted.

Your data is never sold, never used for advertising, and never used to train a model. That is true while you have an account and it stays true after you delete one.